Here’s an official page of the Terms and Conditions for TAIFOCUS Company Limited, an agricultural machines manufacturing company based in Dar es Salaam, Tanzania:

 

TAIFOCUS Company Limited Terms and Conditions

Effective Date: Tuesday — January 14, 2025

These Terms and Conditions (“Agreement”) govern the use of the website and services provided by TAIFOCUS Company Limited (“TAIFOCUS”, “we”, “us”, or “our”), a company based in Dar es Salaam, Tanzania, that manufactures and sells agricultural machines, including egg incubators, ice making machines, movable and immovable cold rooms, eco-friendly stoves, and imported agricultural equipment. By using our website (the “Site”), purchasing products, or interacting with our services, you (“you” or “Customer”) agree to these terms.

Please read these Terms and Conditions carefully before using the Site or purchasing any products from TAIFOCUS.

1. Use of the Website

  • Eligibility: By accessing or using the Site, you represent and warrant that you are at least 18 years of age, or you are using the Site with the supervision of a parent or legal guardian.
  • Account Registration: To access certain features or make purchases, you may need to register an account with us. You agree to provide accurate and complete information during the registration process and update it as necessary. You are responsible for maintaining the confidentiality of your account and password.
  • License: TAIFOCUS grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal or business purposes in accordance with these Terms and Conditions. You may not use the Site for any unlawful or unauthorized purpose.

2. Products and Pricing

  • Product Availability: While we strive to keep our products in stock, TAIFOCUS does not guarantee the availability of any specific product. We reserve the right to discontinue any products at any time without prior notice.
  • Product Descriptions: We aim to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, or error-free. Product specifications, prices, and availability are subject to change without notice.
  • Pricing: All prices are listed in the local currency (Tanzanian Shillings or USD) and may be subject to change. Prices are exclusive of taxes, shipping, and handling fees, which will be added at checkout.

3. Orders and Payment

  • Order Acceptance: By submitting an order through our Site, you are offering to purchase products under these Terms and Conditions. TAIFOCUS reserves the right to accept or reject any order at its discretion. If we reject an order after payment has been made, we will issue a refund.
  • Payment: We accept payments via various methods, including credit/debit cards, bank transfers, and other payment gateways. All payments are processed securely.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This confirmation does not guarantee product availability. A separate email will be sent once your order is shipped.

4. Shipping and Delivery

  • Shipping Fees: Shipping fees are calculated based on the delivery address, size, and weight of the product(s) purchased. These fees will be shown at checkout before you confirm your purchase.
  • Delivery Times: Delivery times may vary depending on the product, delivery location, and shipping method. TAIFOCUS will make reasonable efforts to fulfill and ship orders promptly, but we cannot guarantee delivery dates.
  • International Shipping: For international orders, additional customs duties, taxes, and import regulations may apply, and the Customer is responsible for paying these fees.
  • Damaged or Lost Items: If a product arrives damaged or is lost during transit, please contact us immediately. We will investigate and resolve the issue in accordance with our Refund and Returns Policy.

5. Returns, Exchanges, and Refunds

  • Return Policy: Products may be returned for exchange or refund under the terms outlined in our Refund and Returns Policy. Items must be returned in their original condition and packaging within 30 days of purchase.
  • Refunds: Refunds will be issued according to the Refund and Returns Policy, typically to the original payment method. Shipping costs are generally non-refundable unless the product is defective or the return is due to our error.

6. Intellectual Property

  • Ownership: All content on the Site, including text, images, graphics, logos, trademarks, and product descriptions, is the property of TAIFOCUS or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content without prior written consent from TAIFOCUS.
  • Trademarks: The name “TAIFOCUS” and other trademarks, logos, and service marks used on the Site are owned by TAIFOCUS. You may not use any of these marks without our prior written permission.

7. Limitation of Liability

  • No Warranty: Except as expressly provided, TAIFOCUS makes no representations or warranties of any kind, either express or implied, regarding the products or services offered on the Site. We do not warrant that the Site will be error-free, uninterrupted, or free from viruses or other harmful components.
  • Limitation of Liability: To the fullest extent permitted by law, TAIFOCUS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site, products, or services, even if we have been advised of the possibility of such damages.

8. Privacy and Data Protection

  • Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

9. Prohibited Activities

You agree not to engage in any of the following activities while using the Site:

  • Violating any applicable laws or regulations.
  • Posting or transmitting any harmful, defamatory, obscene, or unlawful content.
  • Attempting to interfere with the functionality or security of the Site.
  • Using the Site for any unauthorized commercial purpose.

10. Termination

We reserve the right to suspend or terminate your access to the Site and services at our discretion, with or without notice, for violation of these Terms and Conditions or any unlawful activities.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Republic of Tanzania.
  • Dispute Resolution: Any disputes arising out of or relating to these Terms and Conditions shall be resolved through good faith negotiations. If an amicable resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts of Tanzania.

12. Changes to These Terms and Conditions

TAIFOCUS reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically to stay informed of any updates.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: hello@taifocus.co.tz
  • Phone: +255 (0) 745 868 999
  • Address: Taifocus, Head Office
    Plot No. 34D, House NO. 4,
    Karume St., Tabata Shule, Dar es Salaam, Tanzania

This Terms and Conditions document ensures clarity and legal protection for both the company and its customers while using the TAIFOCUS website and services.